Customer Service

At Johnson Matthey we appreciate the importance of our customers and as a result are proud of the level of customer service we offer, from the point of first enquiry through to payment of invoice.

The Johnson Matthey customer service team:

• Acts as a first point of contact with regards to enquiries
• Provides extensive information regarding how to set up accounts, how to place orders and relevant payment terms
• Provides customer quotations within 24 hours of receipt
• Can guide customers to our technical team for expert advice
• Is based in sales offices around the world
• Pride themselves on high levels of customer satisfaction